TO ALL SUPPLIERS  Printable Version

SUPPLIER ACCOUNTS PAYABLES WILL BE DEBITED $50 PER SHIPMENT FOR THE FOLLOWING MATERIAL DOCUMENTATION NONCONFORMANCES:

1. No packing list

2. Packing list – no parts (packing slip denotes parts not in shipment)        

3. Parts not on packing list (parts in shipment but not on packing list)

4. Missing skid / pallet

5. No bar code label

6. Bar code label will not scan

7. Parts labeled wrong

8. Missing Dana Lugoff part number

9. Missing Dana Lugoff purchase order number

10. Missing quantity

11. Wrong Dana Lugoff purchase order number

12. Wrong Dana Lugoff part number

13. Wrong quantity

THE CORRECT DANA Lugoff PART NUMBER, PART DESCRIPTION, QUANTITY ORDERED PER RELEASE, AND PURCHASE ORDER NUMBER DATA ARE AVAILABLE ON THE DANA SPICER OFF-HIGHWAY WEBSITE FOR REGISTERED SUPPLIERS.  NOTE THE DATA IN THE “REF NO.” COLUMN ON THE SUPPLIER SCHEDULE WEB PAGE IS OF THE FORMAT “PURCHASE ORDER NUMBER – PURCHASE ORDER LINE NUMBER – PURCHASE ORDER RELEASE NUMBER”; THEREFORE, THE PURCHASE ORDER NUMBER WILL BE THE FIRST SIX DIGITS IN THE “REF NO.” COLUMN. CONTACT DANA Lugoff PURCHASING FOR CLARIFICATION AND DETAILS ON HOW TO BECOME A REGISTERED SUPPLIER. 

IN THE EVENT OF A NONCONFORMANCE

1. An electronic copy of the nonconformance report shall be sent to the supplier.  The supplier shall complete FCD-0495 Dana Lugoff Supplier Quality Contact Form and email to Lugoff quality.  The supplier nonconformance email address listed on FCD-0495 will receive the electronic copy of the nonconformance report.  It shall be the responsibility of the supplier to keep the information on FCD-0495 current; updates should be sent to Lugoff quality. 

2. A paper copy of the nonconformance report will be mailed to the supplier address listed in the Lugoff business system.  It is the responsibility of the supplier to keep this address current; updates should be sent to the Lugoff purchasing representative. 

3. Issues regarding the nonconformance should be directed to the Lugoff quality contact listed on the nonconformance report.  Reference the nonconformance report number when contacting Lugoff quality.